Description
Interacting with all staff across the business, this is a key role in order to ensure the smooth running of the office through a range of administrative and financial tasks.
Qualifications
- Essential
5+ years in a similar role
Desirable
Office Administration Qualification
Essential
Excellent communication skills
Excellent planning and organisational skills
Approachable manner
High attention to detail
High degree of initiative and confidence
Ability to pick things up quickly
Problem solver and “process improvement” mindset
Positive, can do attitude
Responsibilities
Receptionist
- Manage incoming calls, general emails, greeting visitors, organising the distribution of post/deliveries and arranging couriers as required
Operations & Office Administration
- Mange day-to-day office administration, upkeep & office supplies mgt
- Manage facilities & contractor
- Arrange catering & IT requirements for internal meetings/company events
- Arrange travel, meeting rooms, catering, IT etc. for key off-site meetings & conferences
SMT/Board Support
- Support SMT with travel planning/booking/logistics/board meeting facilitation & comms and general admin (incl. presentations)
IT/Telecoms Support
- Act as first line of IT & telecoms support, ordering IT equipment & licences as required and setting up new employee laptops
- Engage with 3rd party IT Supplier as required
Finance Administration & Business Support
- Prepare CEO/SMT expenses report
- Credit card reconciliation and record keeping
- Support finance in accounts payable process as required
- Manage relationship with FIRE1 travel agent to ensure ongoing quality of service and value for money
- Support HR with new starter induction
- Support comms to wider company and to/from third parties
- Support company document filing in a timely manner
General
- Engage with the QMS team to ensure delivery of the overall quality strategy and support the achievement of the business quality objectives.
- Perform any ad hoc duties as outlined by management
